| | According to the latest Happiness at Work Index from international recruitment consultancy Badenoch & Clark, human resources professionals are facing a mounting workload as the credit crunch bites. Out of all industries represented in the Index, HR workers reported the highest increase in their workload since the start of 2008.
Nearly 90% said their workload had gone up, with one in four (25%) saying it had increased by the equivalent of an extra day per week.
Some HR professionals | |
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| | have voted with their feet. Worryingly, nearly one in three (29%) has handed in their notice as a direct result of rising workloads. But almost as many are taking a more pragmatic approach by delegating a lot more tasks in an attempt to deal with the situation.
The rising workloads may be one of the key drivers behind plummeting levels of career confidence amongst HR professionals. More than half (56%) said they were less confident about their career than at the start of the year | |
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| | – more than in any other industry.
And yet it seems that when the chips are down HR professionals still manage to come to work smiling. Despite mounting workloads and bleak career outlooks, 94% of HR workers insist they’re still happy in their role. This is compared with just 76% three months ago and puts HR professionals amongst the happiest in the country.
Allison Gray at Badenoch & Clark, comments: “The results of the Index this time around are particularly revealing for HR | |
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| | workers. It seems the job is becoming very labour intensive. When it comes to career prospects, confidence is dropping fast.
“The key message for employers is to not misread the unprecedented high levels of happiness for long-term genuine engagement. HR as a profession is facing some very serious challenges at the moment, and employers need to be seen to be tackling those challenges head on. If that doesn’t happen, employers leave themselves open to | |
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| | losing a lot of their best talent.”
The Happiness at Work Index was launched in early 2007 as a quarterly survey of UK office workers. It is used to track happiness at work over time based upon a series of standard questions. In addition, each quarter questions are asked about various aspects of working life. The sample for this version of the index was 1,086 workers in the UK.
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