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Xansa wins HR Outsourcing contract with Lloyds TSB
 
 Xansa has secured the
first multi-process HR
outsourcing deal within
the UK financial services
sector, by signing a
five-year contract with
Lloyds TSB.
   The service covers HR
functions including
administration,
recruitment and existing
helpdesks for training,
 
 advice and guidance and
general queries. Xansa
will work with Lloyds TSB
to develop, host and
support new recruitment
and management
information platforms and
to transform HR
processes.
   The service will be
delivered by around 150
people situated in
 
 Xansa's offshore delivery
centres in India.
Outsourcing HR processes
to Xansa will enable the
bank to improve the
technology platforms
underpinning its HR
administration. The
re-engineering of HR
processes will allow UK
staff to focus on face to
face support, policy
 
 guidance and other
specialist HR services to
employees and line
managers.
   Chief executive
Alistair Cox said: “This
contract is an extension
of our partnership with
Lloyds TSB, which
currently comprises IT
outsourcing, finance and
accounting outsourcing
 
 and a portfolio of
complex industry-specific
back office processes. It
extends our strategic
relationship to cover HR
and makes Lloyds TSB a
foundation client for
Xansa's HR outsourcing
services.”
  
 
 
MMC reports mixed results for Q2
 
 For the second quarter
ended 30 June 2006, Marsh
& McLennan Companies
reported consolidated
revenues of $3bn,
unchanged from the 2005
second quarter. Net
income was $172m, or $.31
per share, compared with
$166m, or $.31 per share,
last year.
   Michael G. Cherkasky,
president and chief
executive officer of MMC,
said: "Results for the
quarter were mixed…
underlying revenues in
Europe did not meet
 
 expectations, due
primarily to lower client
retention levels. Guy
Carpenter, Kroll, and
Mercer Specialty
Consulting all reported
excellent results, with
double-digit growth in
revenues and
profitability. Mercer
Human Resource Consulting
increased revenues, but
profitability was
disappointing. Putnam
performed as expected. We
are encouraged about the
positive trends in all of
our businesses, except
 
 for profitability in
Mercer HR, which we are
addressing."
   Consulting revenues
increased 8% to $1bn in
the second quarter.
Mercer Human Resource
Consulting increased
revenues 4% to $751m.
Mercer HR's largest
business, retirement
consulting, increased
underlying revenues 2% in
the quarter. Human
capital grew revenues 15%
and HR Services 5%.
Health and benefits
revenues declined 4%.
 
 Despite Mercer HR's
revenue growth, an
increase in compensation
expenses, including
increased staff levels,
contributed to a decline
in segment profitability
for the quarter.
   Mercer Specialty
Consulting revenues grew
17% to $297m in the
second quarter,
reflecting continued
excellent performance in
all businesses. Mercer
Oliver Wyman's financial
services and risk
consulting increased
 
 underlying revenues 19%,
Mercer Management
Consulting's strategy and
operations grew revenues
11%, and economic
consulting rose 14%.
Based on this strong
revenue growth, Mercer
Specialty Consulting
reported a marked
increase in
profitability.
  
 
 
Manchester Business School and PA launch Sourcing course
 
  
   
 
 
 
 
 (PA). The short course,
entitled 2006 Executive
Sourcing Programme, will
cover effective
management of outsourcing
programmes and runs from
October through to
December 2006.
   The course will be
delivered at Manchester
 
 Business School by senior
consultants from PA and
leading academics from
Manchester Business
School.
   The course is in three
modules, which can be
taken as stand-alone
programmes, or altogether
to provide a
 
 comprehensive insight
into sourcing as a means
to improve the
performance of key
corporate functions.
   Individually, each
module will enable a
business executive to
improve their
appreciation in a
 
 particular aspect of
outsourcing from deciding
if it is the best course
of action for their firm,
to managing long-term
relationships and
processes overseas.
  
 
 Manchester Business
School is running an
executive development
programme in association
with PA Consulting Group