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Xansa wins HR Outsourcing contract with Lloyds TSB
 
 Xansa has secured the
first multi-process HR
outsourcing deal within
the UK financial
services sector, by
signing a five-year
contract with Lloyds
TSB.
   The service covers HR
functions including
administration,
recruitment and existing
helpdesks for training,
 
 advice and guidance and
general queries. Xansa
will work with Lloyds
TSB to develop, host and
support new recruitment
and management
information platforms
and to transform HR
processes.
   The service will be
delivered by around 150
people situated in
Xansa's offshore
 
 delivery centres in
India. Outsourcing HR
processes to Xansa will
enable the bank to
improve the technology
platforms underpinning
its HR administration.
The re-engineering of HR
processes will allow UK
staff to focus on face
to face support, policy
guidance and other
specialist HR services
 
 to employees and line
managers.
   Chief executive
Alistair Cox said: “This
contract is an extension
of our partnership with
Lloyds TSB, which
currently comprises IT
outsourcing, finance and
accounting outsourcing
and a portfolio of
complex
industry-specific back
 
 office processes. It
extends our strategic
relationship to cover HR
and makes Lloyds TSB a
foundation client for
Xansa's HR outsourcing
services.”
  
 
 
MMC reports mixed results for Q2
 
 For the second quarter
ended 30 June 2006,
Marsh & McLennan
Companies reported
consolidated revenues of
$3bn, unchanged from the
2005 second quarter. Net
income was $172m, or
$.31 per share, compared
with $166m, or $.31 per
share, last year.
   Michael G. Cherkasky,
president and chief
executive officer of
MMC, said: "Results for
the quarter were mixed…
underlying revenues in
Europe did not meet
 
 expectations, due
primarily to lower
client retention levels.
Guy Carpenter, Kroll,
and Mercer Specialty
Consulting all reported
excellent results, with
double-digit growth in
revenues and
profitability. Mercer
Human Resource
Consulting increased
revenues, but
profitability was
disappointing. Putnam
performed as expected.
We are encouraged about
the positive trends in
 
 all of our businesses,
except for profitability
in Mercer HR, which we
are addressing."
   Consulting revenues
increased 8% to $1bn in
the second quarter.
Mercer Human Resource
Consulting increased
revenues 4% to $751m.
Mercer HR's largest
business, retirement
consulting, increased
underlying revenues 2%
in the quarter. Human
capital grew revenues
15% and HR Services 5%.
Health and benefits
 
 revenues declined 4%.
Despite Mercer HR's
revenue growth, an
increase in compensation
expenses, including
increased staff levels,
contributed to a decline
in segment profitability
for the quarter.
   Mercer Specialty
Consulting revenues grew
17% to $297m in the
second quarter,
reflecting continued
excellent performance in
all businesses. Mercer
Oliver Wyman's financial
services and risk
 
 consulting increased
underlying revenues 19%,
Mercer Management
Consulting's strategy
and operations grew
revenues 11%, and
economic consulting rose
14%. Based on this
strong revenue growth,
Mercer Specialty
Consulting reported a
marked increase in
profitability.
  
 
 
Manchester Business School and PA launch Sourcing course
 
  
   
 
 
 
 
 
 
 with PA Consulting Group
(PA). The short course,
entitled 2006 Executive
Sourcing Programme, will
cover effective
management of
outsourcing programmes
and runs from October
through to December
2006.
   The course will be
 
 delivered at Manchester
Business School by
senior consultants from
PA and leading academics
from Manchester Business
School.
   The course is in
three modules, which can
be taken as stand-alone
programmes, or
altogether to provide a
 
 comprehensive insight
into sourcing as a means
to improve the
performance of key
corporate functions.
   Individually, each
module will enable a
business executive to
improve their
appreciation in a
particular aspect of
 
 outsourcing from
deciding if it is the
best course of action
for their firm, to
managing long-term
relationships and
processes overseas.
  
 
 Manchester Business
School is running an
executive development
programme in association
 
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