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| | mood of complacency across the industry. That’s not to say that a random trawl of the ads in Top Consultant shows unreconstructed consultancies discriminating against all and sundry. Indeed most ads are impeccable in their presentation, with a few going so far as to include age in their diversity statements.
But there is a lot more to this law than not mentioning age in job advertisements. Take specifying, say, “bright, dynamic people with five to seven years of experience”. No-one says experience is irrelevant – but what’s with that upper limit? The law places great emphasis on “objective justification” of any restriction or condition that could be construed as age related – if you can’t demonstrate you really need those five years, you could be in trouble. And what about “bright” and “dynamic” – could they be construed as code words? Even where you advertise your vacancies could have implications for age discrimination.
There’s also the need to ensure that you’re not inadvertently letting other people, inside or outside your organisation discriminate for you. Any older person who’s | |
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| | out of work will tell you that the main obstacle to getting an interview is recruitment agencies, to the extent of sometimes having a 100% hit rate with direct applications and 0% with recruiters. From now on, you will be responsible for the actions of those agencies, and if they’re doing some crafty filtering on your behalf, you’d better stop them.
You also need to be on your guard against discrimination, however inadvertent, during the in-house recruitment process. We’re in the early stages of this legislation, and I suspect a lot of people will hardly be aware of passing judgment on a CV, whether considering someone too old to take an entry-level consultancy job or too young to be considered for a partnership. Take a look at the example of an age-bias free application form available from the Age Positive site (http://www.agepositive.g ov.uk) to discover the wealth of personal and contextual detail that needs to be separated off into a “confidential” section and used only for monitoring purposes. My Latin O-level, for instance, would be a dead giveaway.
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One of the key areas where the Act will affect consultancy will be redundancy. If you think that this may be a minor issue, consider that in Ireland, which already has similar legislation, around a fifth of all discrimination cases are age-related. What will happen to your consultancy if the industry suffers another downturn and you’re forced to lay off staff? Will it be first-in, last-out? Or an opportunity to clear out the old lags? Any such across the board approach could be very costly – unless it can be objectively justified.
Similarly, it is vital to look at training, development and promotion opportunities to ensure that these are not discriminatory. Any firm operating a formal or informal “up-or-out” policy will need to revisit it very carefully indeed.
Retirement is another area where there will be a great need to tread carefully – compulsory retirement can no longer be set below 65, and all employees will have a right to request to work on and have that request formally considered. Failure to follow the statutory process will make you liable to an | |
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| | automatic finding of unfair dismissal – even if there were good reasons for not continuing to employ the person involved. There will be no upper or lower limits on entitlement to redundancy payments. It is possibly to set lower retirement ages for partners, but this will still require justification.
How this will change the consultancy industry in the long term remains to be seen. In the meantime, I suspect things will carry on much as before, with able candidates at all levels being overlooked because of their age. Consultancy (and related IT work) has, I suspect, more than its share of disappointed candidates who feel their lack of success is more due to age than anything else. I’m sure that a few of these may well turn into professional litigants, submitting CVs in the hope that they will be rejected and can consequently launch an action.
Minefields generally only become effective when someone steps on a mine, but once that’s happened people generally find that the resulting blizzard of body parts concentrates the mind wonderfully.
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