| | By Mick James
It’s an ill wind that blows no-one any good, and for project and programme management specialists Moorhouse Consulting there’s a silver lining even in the credit crunch.
“We’ve outgrown our current offices and are moving to new ones,” says founder and chief executive Dom Moorhouse. “We’ve outgrown this office and would have moved before, but 18 months ago the London commercial property market was not so good.”
A proposed plan of the new offices is proudly displayed on the wall of Moorhouse’s offices, with all sorts of intriguing features, although I wonder whether the table football will make it to the final cut.
“It’s a good place and a good project,” says Moorhouse. “It’s an example of the way the consulting group also develops the future of the business.”
The firm is only moving round the corner, to stay in a sweet spot | |
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| | in the back streets of Westminster, where many of the firm’s clients can be found.
“In fact we want our office to be a place our clients can use as well, if they are in London and want to have a hot desk, or arrange a meeting,” says Moorhouse.
His company is now five years old, and has established a name for itself in project and programme management, which it has recently begun to underpin by entering and winning some prestigious awards.
Although Moorhouse has large private clients such as BT, it has long had a public sector “skew” and recognises a threat in that many firms which had previously not been rivals will now be aiming spare resources in that direction.
“The public sector will become more competitive, but the procurement challenges are formidable,” says Moorhouse and he is hoping that the length and depth of the firm’s | |
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| | the counterforce is all these financial securities, the whole pause in globalisation,” he says.
“We’re still recruiting. In some regards we are small enough and specialist enough to think we can duck the macro trends.” Those macro trends have however caused an increase in applications for Moorhouse, but the increase in supply hasn’t necessarily eased the “war for talent”.
“Before Christmas we were getting 50 applications a month – since Christmas it’s peaked at 150 a month,” says Moorhouse. “Our application-to-hire ratio used to be about 100 to 1, now it’s more like 150 to 1 – there are more applicants but it’s more effort to filter them.”
Moorhouse adds that a lot of people “self-select” out when they realise the tempo the firm works at.
“It’s very important to us to maintain the dynamic and the narrative of the firm,” | |
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| | he says. “If someone if off the beat it stands out a mile.”
This is vital because of Moorhouse’s “get-in-and-get-out” philosophy. “We’re not a big firm that’s going to land and expand,” he says. “Increasingly, the savvy client finds that distasteful. Our size is in that sense a positive for us because our provenance is the same talent pool but we don’t have the resources to do that to them.”
While this may also mean that the firm lacks what Moorhouse calls the “surge potential” of a big consultancy, this is not where its strengths will ever lie.
“The negative aspect of size is when you go to some of these large framework exercises, and it’s either a service scale issue or a ‘no-one got fired’ situation,” he says. “Our sweet spot is around the three-to-four person team, we have had blips on that and gone up to 10 but even in larger accounts the three-to-four person team is the real | |
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| | expertise will now stand it in good stead.
“We have breakfast seminars, which have always been well-attended and we genuinely enjoy running them,” he says. “But recently attendance has shot up, and if you look round the room there are people who are running some of the UK’s most ambitious projects. So much so that the [Office of Government Commerce] recognised the level of our attendees and asked to come and present.”
Like many of the consulting firms I have spoken to, Moorhouse saw a freeze in spending towards the end of last year which has now thawed somewhat, with the firm achieving its highest-ever utilisation in February.
“Outsourcing has definitely still got some energy to it, in terms of cost reduction pieces around where people are looking at mission critical but non-core activities, but | |
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