| MCA Management Awards celebrate excellence in UK consulting |
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| | Deloitte, Atos
Consulting and KPMG were
among the winners at the
13th annual MCA
Management Awards, which
recognise the best
private and public
sector management
consulting projects from
the last year.
The awards identify
the best case studies in
each of 12 categories,
where organisations, in
the private or public
sector, have achieved a
significant improvement
in performance with the
assistance of management
consultants. Four
additional categories
are awarded to best
overall projects.
These were awarded
to:
Overall Platinum
Award:
Deloitte/Transport for
London
Overall Best Small
Firm:
Propaganda/Seabrook
Crisps
Overall Best
Public Sector Project:
Atos Consulting/NHS
South Central
Overall Best | |
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| | Private Sector Project:
KPMG/Apacs
The category winners
were:
Change Management
(public sector): Hay
Group/General Teaching
Council
Established
alternative funding
structure for Teacher
Learning Academy, saving
GTC significantly more
than if it was
self-funded - which was
considered the only
option prior to Hay
Group’s input.
Change Management
(private sector):
KPMG/Apacs
Apacs, the trade
association for payments
services, called in KPMG
to help stakeholders
meet the Treasury’s
demand for same day cash
transfers.
Operational
Performance (public
sector): Atos
Consulting/NHS South
Central
Patient waiting times
were reduced by an
average of 14 weeks
(some by 25 weeks -
50%), plus a 50%
reduction in missed
appointments. No | |
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| | Brazil generated
immediate cash benefits
and ongoing cost
reductions. The deal was
completed within 12
weeks.
Customer
Engagement:
Propaganda/Seabrook
Crisps
Strategic marketing
project which has
delivered sales uplift
of 15% year on year,
plus projected yearly
turnover increase of
37%.
Technology:
Arup/BAA
Shared infrastructure
implemented to provide
mobile communications in
Terminal Five at
Heathrow. This had never
been applied on such a
large scale before. The
project resulted in
reduced costs for BAA,
terminal wide coverage,
simplified costs and
improved management of
mobile communications.
International:
CSC/UK Border Agency
Set up 30 Visa
Application Centres in
14 countries with 3.2m
biometrics enrolled,
20,000 visa applicants
connected to earlier
immigration cases and | |
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| | 4,500 ID-swapping cases
detected.
Business Strategy:
Navigant
Consulting/Tesco
Personal Finance
Launch of UK’s first
new major retail bank
since dot-com era;
financial services
expertise used so that
Royal Bank of Scotland
moved from both
shareholder and supplier
of Tesco Personal
Finance to simply a
supplier within 12
weeks.
Human Resources:
Deloitte/Thomson
Reuters
Created a “company
within a year”: Thomson
Reuters (newly merged)
arrived on ‘Day One’
with corporate values
defined, 500 senior
managers appointed, line
managers equipped to
manage change along with
HR systems integrated
and a fully operational
HR leadership team.
Innovation:
Digital Public/DCSF
Government’s “Parent
Know How” programme
developed which reduced
cost per parent helped
from £32 to £12 and
reached 11m people (over | |
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| | increased funding was
necessary: sustainable
improvements were made
which released capacity.
Operational
Performance (private
sector): Trinity
Horne/Eircom
Within nine months,
provision of high speed
IP data services
improved by 97% and an
increase in productivity
among Core Network
Services (CNS) staff of
12% was achieved.
Environment:
Deloitte/Transport for
London
Provided programme
management and technical
expertise to implement
Low Emission Zone in
London; within four
months, 95% of vehicles
entering London were
compliant.
Outsourcing:
Deloitte/Unilever
Deal to sell
Unilever’s Shared
Service Centres in | |
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