| | Atos Consulting was
named the overall winner
(Platinum Award) in this
year's MCA Management
Awards for its Balkans
Justice Programme for
the Department for
International
Development (DFID).
Despite the
assassination of the
Serbian prime minister
and the ensuing state of
emergency, Atos
completed 11 projects in
just three years –
improving the
effectiveness of the
police, courts, prisons
and central government
ministries running these
systems.
The prestigious
awards are organised by
the Management
Consultancies
Association (MCA), and
run in association with
Management Today –
the most widely read
monthly business
magazine in Britain. The
winners were announced
at the MCA Management | |
| |
| | the Balkans region was
in the grip of
corruption and organised
crime. The relationship
between citizens and
justice authorities were
threadbare. In 2002,
DFID asked Atos
Consulting to implement
a £12.5m project in the
Balkans to improve the
effectiveness of the the
justice system.
Atos put together a
team of close to 100
people in 17 locations,
working in four
different languages.
Within the team there
were consultants with
experience of developing
countries, specialists
and practitioners, and
local experts. After a
conflict assessment,
Atos and DFID agreed 11
major projects with 25
beneficiary
organisations. On
completion of the
projects in 2005, Atos
could point to improved
relations between police
and citizens, and better | |
|
| | reporting of crime and
clear-up rates. In the
courts, case backlogs
have been cut, the
number of summons
delivered has risen, and
adjournments have fallen
dramatically.
Atos Consulting also
won the best
International Engagement
Award for the same
project and the Best
Innovation Award for its
work with DFID to help
bring communication
technologies to rural
African communities
through the Catalysing
Access to ICTs in Africa
(CATIA) programme.
Quest Worldwide -
Best Small Firm
Unilever is one of
the world's largest
companies, with 150m
customers in 150
countries. When Patrick
Cescau became CEO in
2005, growth had stalled
and market share in some
key sectors were
falling. In a four-week | |
|
| | global survey of
stakeholders, Quest
found no common approach
or terminology. Much
disconnected work went
into separate planning
processes and numerous
reports. The consulting
firm proposed a
"Strategy Into Action"
programme to rectify the
situation.
As the project
involved hundreds of
members of the
leadership team and tens
of thousands of
managers, Quest trained
and coached a team of
process leaders and
champions.
The Unilever strategy
has had an early impact.
Sales growth, targeted
for 3%-5% by 2010, had
hit 3.9% by the middle
of 2006, compared to
0.4% in 2004. Net profit
has increased by 22%
since 2004 and loss of
market share has been
halted.
?
| |
|
| | Awards dinner.
Other awards
presented on the night
included Quest
Worldwide, which
received the award for
Best Small Firm for its
work with Unilever. The
awards aim to identify
the best case studies in
each of the 10
categories, where
organisations in the
private or public sector
have achieved a
significant improvement
in performance with the
assistance of management
consultants, either
in-house or external.
Atos Consulting -
Platinum Award winner
In 2001, after more
than a decade of war, | |
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