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UK business confidence on the up, says KPMG survey
 
 Optimism amongst UK
businesses is at its
highest level since
2004, says a KPMG
survey: while over half
of respondents feel the
economy is on an upward
curve, three-quarters
believe that UK
businesses are
competitive within
Europe. This is in
direct contrast with the
previous survey, which
reported a diminution in
confidence.
   KPMG's latest survey
of UK small to
medium-sized businesses
(classed as having
turnover of between £5m
and £500m) shows a
substantial hike in the
number of businesses who
are optimistic about
their sector's prospects
over the coming 12
months.
   When asked how they
felt about the prospects
for small to
medium-sized companies
over the next year,
almost two in three
(64%) of those surveyed
predicted a positive
outlook; the highest
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 "competitive" or
"extremely competitive"
within Europe.
   Mel Egglenton, UK
head of middle market
for KPMG, said: "Our
latest survey shows
confidence amongst SMEs
is clearly on the up,
with levels of optimism
as high as they have
been for three or four
years. It is also worth
highlighting that the
people who answer these
questions are
businessmen, not
economists. Therefore,
the rationale for their
answer is based not on
some detailed analysis
of macro-economic trends
but the health of their
order book. So, to see
these businesses in
confident mood and with
healthy order books
surely bodes well for
the future."
   So what has prompted
this upturn in
confidence? Egglenton
said: "Well it's hard to
put a finger on it, but
it wasn't that long ago
that small to
medium-sized businesses
 
 were struggling with
rising energy costs.
Many had to look hard at
ways to improve their
efficiency, and perhaps
as a result they are now
left with businesses
that are more robust
than they would have
been otherwise. So it
appears that those who
felt the pinch over the
last year or two have
now steadied the ship
and are looking forward
to the next 12 months
with a renewed sense of
optimism."
   Part of the reason
for the upswing in
confidence may be found
elsewhere in the survey.
In the past, when asked
where they feel the UK
currently stands in the
economic cycle,
responses have tended to
be fairly well spread
out. This quarter,
however, there is a
definite groundswell of
opinion in one
direction, with 58%
believing that the
economy is on an upward
curve.
   One part of the
 
 survey that did
highlight a growing
concern among many
businesses was the
questions on interest
rates. When asked what
should happen to
interest rates, 66% felt
they should be held at
present levels.
Egglenton commented:
"Much has been written
in recent months about
what the Bank of England
should do to the UK's
interest rate, and our
findings show that
two-thirds of businesses
would like to see
interest rates held at
their present levels.
However, there is an
obvious concern among
those questioned that
interest rates are going
to continue to increase;
41% see this as being a
major issue in the
future. It'll be
interesting to watch
what effect any increase
will have on the levels
of confidence seen in
this report."
  
  
 
 level since 2004 and an
increase of 14% on the
mood of the previous
survey. The outlook for
their own business was
even more upbeat, with
76% feeling confident
about their prospects in
the coming 12 months –
the highest figure since
the survey began back in
2003.
   There are also
encouraging signs that
UK businesses are
becoming more positive
about their prospects
overseas. Almost three
quarters (74%) of those
questioned felt that
small to medium-sized UK
businesses were either
 
 
Two winners in UK ICT supply battle
 
 New research from Kable
shows that, in the
rankings of top
suppliers to the UK
public ICT market,
Capgemini rose from
seventh to fourth place,
while HP shot up from
thirteenth to fifth
place. BT, EDS and
Fujitsu retained the
first three positions,
while IBM, Dell and
Capita all slipped a
couple of places.
   The supplier
landscape in the UK
public sector
marketplace
report
shows that a few big
players enjoyed a
notable growth in sales
in 2006. These included:
Fujitsu, on the back of
a number of
 
  
   
 
 
 
 
 
 expense of the smaller
generalists.
   Kable emphasises,
however, that while the
leading service
providers have increased
their influence over
recent years, this does
not guarantee continuing
success. The winners of
tomorrow will resist the
pressure to chase
inappropriate
opportunities, pick
their targets carefully,
and recognise that
public sector buyers
choose strategic
commitment over
opportunism.
   Models for this
approach can be found
among suppliers who
anticipated the maturing
of the ICT outsourcing
 
 market, and built added
value around elements of
business process
outsourcing, business
transformation or
infrastructure
engineering. Virtually
all of the high growth
service providers in the
league table below
developed one of these
approaches in good time.
   Success is also
increasingly dependent
on a healthy partner
strategy and a
compelling partner
proposition.
   This remains a
dynamic market, with
many new players coming
in and a large,
ambitious group of
mid-size players. The
marketplace is
 
 increasingly dominated
by customer demands for
better use of existing
assets, incremental
improvements (rather
than big new schemes)
and improving value for
money in replacement
contracts.
   The report includes
analysis of the leaders
in each main segment,
based on Kable estimates
of the 2006 business
performance of leading
suppliers and Kable
databases of contract
activity in the UK
public sector. It
describes the supplier
landscape as it stands
in early 2007, and
explores current trends
and likely developments
over the medium term.
 
 infrastructure upgrade
project wins; Capgemini,
which had its first full
year delivering the huge
HMRC Aspire contract;
Hewlett Packard,
benefiting from major
infrastructure upgrades
in health and central
government; and O2,
which has benefited from
additional revenues from
the expansion of
Airwave.
   The report shows that
the larger service and
systems integrators are
continuing to increase
their influence at the
 
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