| | Global hardware and services firm IBM has been ranked number one in The Global Outsourcing 100, the first ever ranking of firms in the fastest growing segment of the world economy. The Global Outsourcing 100 is compiled by The International Association of Outsourcing Professionals (IAOP), an advocate for the outsourcing profession with a global membership of almost 250 organisations.
The 100 firms on the list represent $68.9bn in 2005 revenues and 1.03m employees worldwide who provide services to firms like GM, Ford, Citigroup, Bank of America, ExxonMobil and Verizon, | |
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| | representatives of the Fortune 500 and the Financial Times 2500.
Outsourcing revenue and employment grew by 15% in 2005 among the G100 companies. The average outsourcing company now employs 10,000 people at production operations in eight countries and client-facing operations in 13.
The 2006 Global Outsourcing 100 list includes companies from around the world which provide the full spectrum of outsourcing services, including information technology and business process outsourcing, as well as areas such as facility services, real estate and capital asset management, manufacturing and | |
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| | logistics.
Rankings were the product of 18 criteria, including number of employees, skills and training of employees, revenue growth, number of technical and business certifications secured, track record of the management team and customer service.
In addition to French-owned Sodexho Alliance and Capgemini, Indian firms like Wipro Technologies and GE spin-off Genpact were notable among the Top 20 firms.
The United States dominates ownership of the outsourcing industry with 63 of the G100.
Following at a distance is India with 14, the United Kingdom with six, Canada and China with four each, | |
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| | Russia with three and Singapore, the Philippines and France with two each.
Outsourcing is taking place in almost every corner of the globe. The range of services and business functions now outsourced by the leading companies extends far beyond IT, human resources and procurement to marketing, food service, real estate, finance, travel, accounting, document management and a range of other specialised services.
Similarly outsourcing is an effective business strategy in a wide range of industries. G100 firms serve clients in banking, insurance, manufacturing, automotive, healthcare, pharmaceuticals, | |
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| | utilities, energy, telecommunications, retail, consumer packaged goods and in the government and public sectors.
Rising Start firms, numbers 66-100 on the list, represent the best of emerging companies in the outsourcing space. Offshore firms and firms owned and located in nations where outsourcing is delivered dominate this category. China and India lead this category.
The complete Global 100 list is available at http://www.outsourcingpro fessional.org/content/23/ 152/1197/.
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