| Employers to focus on HR technology and web solutions, says Watson Wyatt
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| | Companies will focus on
upgrading and
integrating their human
resources technology in
2008 in an effort to
improve administration
and better engage
employees, according to
experts at Watson Wyatt
Worldwide, a leading
global consulting firm.
Among likely trends are
the increased adoption
of advanced web
solutions, such as
wikis, blogs and social
networking, and a focus
on making HR technology
easier for employees to
use.
"Managing a workforce
is increasingly complex,
and employers are
searching for the right
solutions to help them
address this challenge,"
said Richard Hubbard,
director of Watson
Wyatt's North American
technology and
administration solutions
practice. "Technology
will continue to help
companies manage the
most intricate HR tasks, | |
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| | other elements of social
networking. All of these
systems could reduce the
focus on traditional
e-mail and make work
communication a more
dynamic experience for
employees.
● Focusing on
improving employee
service and
satisfaction. Companies
are exploring the best
way to leverage their
investments and improve
employee service and
satisfaction. Many are
incorporating HR
technologies that
feature decision support
tools and online content
in addition to improved
usability and
self-service for
employees – tools that
reduce administrative
costs while boosting
employee engagement.
● Implementing
integrated technology
solutions for talent
management. More and
more companies are using | |
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| | technology to manage the
disparate data involved
in talent management
programs. Specialised
technology for
recruiting, succession
planning, workforce
planning and learning
management processes is
now widely available and
can reduce
administrative burdens.
● Taking a flexible
approach to outsourcing
HR administration.
Rather than outsourcing
the entire HR function,
a growing number of
companies are taking a
flexible approach to
their HR administration
processes. A flexible
outsourcing structure
allows companies to
administer the processes
they do well while
outsourcing processes
and enabling
technologies in which
they have less
expertise.
Other areas in which
employers are expected
to make inroads this | |
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| | year are the growing use
of decision support
tools, self-service
applications and
software-as-a-service.
The last innovation
helps companies reduce
costs by allowing them
to access software
through an external
provider, removing the
burden of internal
software maintenance.
"While many of these
technology solutions
hold great promise in
engaging employees and
solving HR challenges,
they will not be
successful if companies
don't lay the proper
groundwork for
implementing them,"
Hubbard said. "Before
selecting the right
technology, companies
need to make sure their
HR processes overall are
working well. Otherwise,
even the best systems
will not live up to
their full potential."
| |
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| | including some, such as
talent management, that
were once done more by
intuition than by data
analysis. Employers'
biggest challenge is
staying on top of the
trends and investing in
areas where they will
get the most for their
money."
Among the top trends
Watson Wyatt has
identified for 2008 are:
● Adopting advanced,
Web 2.0 technology. With
the rapid growth of
consumer-oriented Web
2.0 applications,
organisations are
considering increasingly
interactive strategies
and technologies. While
many corporations are
using Web 2.0 elements
such as blogs and wikis,
organisations are just
beginning to implement | |
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