| | One of the major attractions of consultancy is that it’s a discipline about how things work, and in particular, how work works. For something most of us do, work is a surprisingly mysterious thing. Work is the dark matter in our lives, yet we’re oddly reluctant to discuss it and have little insight into other people’s working lives. I’m always struck by how rarely the workplace is used a scene for TV drama (unless you count our endless fantasies of police stations and hospitals). It’s a rich seam of human interaction, yet it mostly appears as a vehicle for comedy, generally featuring dysfunctional males (think Basil Fawlty and David Brent) embarrassing themselves.
So I was intrigued when the BBC screened a new drama, Friends and Crocodiles, which was trailed as being about working relationships, and not only that, by “one of our great TV dramatists”, one Stephen Poliakoff (I’d not come across him, but apparently he’s the one who shows us How We Live Today). The play was to cover the period from 1981 to the present day—by a happy coincidence pretty much my entire working life — and charted the rising and falling fortunes of a businessman and his secretary during one of the most turbulent and exciting periods of British corporate history.
I was sadly let down. | |
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| | books. What a shame the play aired a couple of days after Sony announced it’s e-Ink initiative.
The other character is supposed to be a self-made millionaire and visionary genius, but he never does any work at all. You can tell he’s a visionary because he says things like “Computers, they’re gonna be Big” (actually computers ended up Small, but you know what he meant), but all he ever does is lounge around on the lawn with a brace of topless floozies (how unlike, how very unlike the home life of our own dear Sir Alan Sugar). Later he loses all his money and wanders around looking grumpy in a leather overcoat.
Being a glutton for punishment, I had to watch the documentary the BBC had commissioned to explain why Poliakoff was such a great dramatist. Bearded and white-suited, he stomped around cityscapes and shopping malls, taking everything in with his beady dramatist’s eyes. Dewy-eyed acolytes praised his grasp of the zeitgeist, one claiming that this derived from the fact that his father had “watched the Russian Revolution in his pyjamas”. Another praised his “architectural sense” of the City. Just to demonstrate this, Poliakoff took us to his favourite spot, the Great Hall of the Natural History Museum, which he described as an “early kind of atrium” (which must have come as a surprise to any Roman | |
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| | senators watching).
Nothing was getting any clearer, until someone alleged that Poliakoff was incredibly prescient because in a 1979 play someone tells a young businessman “you don’t really care about anything” and describes it as a foretaste of things to come. Poliakoff claims he’s a bit of an anarchist: “I like to challenge conventional wisdom,” he says. “I don’t believe you should always follow the latest fad.” Friends and Crocodiles ends in dotcom disaster, which Poliakoff apparently believes could have been averted if British corporations had remained as diversified conglomerates.
I realised that Poliakoff is adept, not so much at capturing the zeitgeist as reflecting back a BBC executive’s somewhat lop-sided view of it. Corporate folk are hollow, desperate types, who care about nothing but making money by a mixture of flummery and malice. Poliakoff doesn’t really feel he has to justify this, but will occasionally mutter “Mrs Thatcher” in the tones of a 17th century Puritan invoking the Devil, assured that all right-thinking people will cross themselves and usher their children indoors.
For Poliakoff, corporate life involves huge rewards for very little effort beyond selling your soul. Pretty nearly everyone in his play reinvents themselves as a member of the establishment (and is consequently | |
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| | equipped with the mark of Satan, a suit and a mobile phone). In fact, the theme of all his plays is that the price of success is a shallow materialistic existence, but that this can occasionally be redeemed by an encounter with a “real” person who will be quirky and feisty and eccentric and creative and generally have all those human qualities which are incompatible with a job that requires you to wear a tie.
Now I’m not necessarily waving a flag for corporate life. But the last 20 years have been a very rich and turbulent period, full of change and drama, and consultants have seen more of it than most. Can’t we do better than this cardboard cut-out version of events? It’s not as if consultants don’t sponsor the arts — I can barely open a theatre programme without coming across a clutch of consultancy sponsors. It’s time to buttonhole a few dramatists and suggest they start re-engaging with everyday life.
Meanwhile I’m off to re-read one of my favourite books, Dombey & Son by Dickens, which covers a similarly transformative period in the life of the capital to Friends and Crocodiles and also ends in a speculative bubble. Unlike the latter it contains recognizable human beings. Odd that a 19th century novelist can still do a better job of reflecting “how we live” than a 21st century dramatist…
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| | By the time the “management consultants” appeared, described as “young people sent to make our lives miserable”, I was in a state of despair. You can get some idea of the crassness of the drama from the fact that one of the “consultants” had appeared as a sort of high-class hooker. Geddit?
The consultants didn’t do much, except grill people in a glass-walled box. It was clear the writer had very little idea what consultants do; in fact he didn’t appear to know what anybody in corporate Britain does. The secretary character goes from strength to strength in the City, but we never find out exactly what it is she actually does in her corporate role (though she always has the TV on at her desk, which I found strange. At one point she claims to be working for a venture capital company, which operates like a cross between a Hoxton creative agency and Pop Idol. As hopefuls pitch their business ideas to the VCs, particular scorn is heaped on people peddling the notion of “electronic books”. In a documentary screened immediately afterwards, Poliakoff takes special delight in ridiculing the absurd notion of electronic | |
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