News:
Management Consultancies Association appoints new CEO
page 4

Feature:
An unprovoked attack on the consultancy industry
page 12

Feature:
Consultancy games
page 16

  August 2008   :  
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Could the environment be the next "Big Thing" in consulting?
The current raft of recessionary news headlines may have many readers fearing for the career options they'll still have open to them six months hence. But as Top-Consultant.com's co-founder, Tony Restell, explains, 2008 is a far cry from the depths of the dot-com crisis when firms were forced into redundancies and mass hiring freezes.
Are consulting job opportunities about to dry up?
 
 
   Without doubt recent
media coverage of the
credit crunch and the
resulting fears for the
global economic outlook
have caused both
consulting growth
estimates and hiring
intentions to be scaled
back. But unlike during
the dot-com crash, this
time round there is far
less spare capacity
within consulting
organisations -- and
demand for consulting
services is holding up
rather better.
   So recruiting will
slow from the recent
ferocious highs -- but it
will not collapse and is
unlikely to be
accompanied by any
significant waves of
redundancies.
  
   Growth, utilisation
and staff attrition

   To understand why this
is the case, we need to
examine the three key
drivers -- growth,
utilisation and staff
attrition -- that
stimulate hiring demand
in a consulting firm. An
extremely buoyant hiring
environment will see all
three factors working in
unison to prime demand
for consulting hires.
This was the backdrop to
the recruitment frenzy we
 
 witnessed until the
latter months of 2007.
Equally a period of very
low hiring and/or mass
redundancies will usually
require all three factors
to be simultaneously
slashing the hiring
demand at consultancies.
This was the case in the
dot-com crash period.
   Looking at these three
factors in turn, we will
see that the 2008/2009
period looks like
producing a slowdown in
hiring demand rather than
any kind of collapse.
   So what are the three
key drivers and how do
they interact? Firstly we
have the market growth
rate in consulting --
that's to say how much
consulting industry
revenues are expected to
grow year-on-year. In
recent buoyant years this
figure has been as high
as 16% per annum. More
explicitly -- in terms of
hiring demand -- we're
interested to know what
revenue growth is going
to be achieved through
growth in the volume of
billable days (rather
than growth achieved
through rises in fee
rates). In the 2006 and
2007 years fee rate
growth was more or less
stagnant -- so the 16%
revenue growth was
achieved almost entirely
 
 through a growth in
volumes sold. In 2008 and
2009 this figure is
expected to be 6%, so far
from a contracting
industry we have one
growing slower than
before.
   The second
consideration is the
staff utilisation rate
that's being achieved in
the industry. Utilisation
is the percentage of a
consultant's working days
where time is actually
being charged out to
clients. Utilisation
cannot be sustained
anywhere near 100%
because all consultants
need time for
non-billable activities
like training,
interviewing of new
hires, working on
proposals to win new
business and taking
holidays. When
utilisation is high then
any growth in volume of
work sold can only be
delivered by employing
more consulting staff --
stoking the demand for
new hires. Conversely, if
utilisation is low then a
considerable amount of
new work can be won
without this triggering
the need for new hires,
as the assignments can
all be fulfilled by the
existing consulting
workforce. In the boom
 
 recruitment years of 2006
and 2007 there were very
high staff utilisation
levels across the
industry -- meaning 16%
growth could only be
achieved by hiring more
staff. By contrast, in
the dot-com crash firms
had recruited so fast
that utilisation
plummeted when client
demand fell away -- which
at a certain point
triggered the need for
redundancies to keep
utilisation at a
financially viable level.
In today's market,
utilisation remains quite
high, so growth in demand
will quickly feed through
into the need for new
hires.
   The third factor is
staff attrition -- that's
to say the proportion of
a consulting firm's
headcount that needs to
be replaced each year
just to make up for staff
resignations in the
period. This is
essentially the amount of
hiring that needs to be
undertaken just for the
firm to stand still. In
2006 and 2007 many of the
major consulting brands
were experiencing staff
loss of 15% or more,
fuelling the recruitment
flames quite
considerably. By
contrast, in the darkest
 
 years of the dot-com
downturn the range of
consulting job
opportunities dried up --
and so many more
consultants were inclined
to stick things out with
their existing employer.
A severe recession and
the widespread fear of
redundancies are needed
for staff attrition to
fall off this much -- in
a subdued market like the
one we've seen in 2008 a
much more modest decline
is the norm and firms are
currently expecting staff
attrition of 10% in the
coming year.
  
   Summary of
expectations for 2008/9

   Taking all these
factors into account, the
overall hiring volumes
needed as a percentage of
existing headcount are
around 12% in 2008 and in
2009, which compares with
24% during the most
recent buoyant period but
only 4-5% during the
dot-com meltdown. Seen in
this context, the outlook
for recruitment within
the consulting sector
looks encouraging for the
coming 18 months --
though admittedly
unspectacular when set
against the backdrop of
2006/7.