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Accenture reports record third quarter results on consulting comeback
 
 Accenture said its
quarterly net revenues
were the highest for any
quarter in the company's
history, while its
quarterly profit more
than doubled, due in
part to an increase in
consulting work and a
one-time gain.
   For the third quarter
of fiscal 2005, ended
May 31, 2005, net
revenues rose 11 percent
to $4.08 billion.
   The company reported
 
 its highest-ever net
revenues from both
consulting and
outsourcing and achieved
US dollar growth across
all three of its
geographic regions and
all five of its
operating groups.
   Consulting net
revenues were $2.50
billion, or 61 percent
of net revenues, an
increase of 7 percent in
US dollars and 4 percent
in local currency over
 
 the third quarter last
year. Year-to-date,
consulting net revenues
were $7.18 billion, an
increase of 11 percent
over the same period
last year.
   Outsourcing accounted
for $1.58 billion, or 39
percent of net revenues,
an increase of 16
percent in US dollars
over the same period
last year.
   However, in new
bookings consulting
 
 showed a bigger increase
than outsourcing. New
bookings totalled $3.96
billion, with consulting
increasing 18 percent
year-over-year to $2.53
billion and outsourcing
increasing 15 percent
year-over-year to $1.43
billion.
   "Our pipeline
continues to expand, and
we are seeing solid
momentum in all business
metrics," William Green,
Accenture's CEO, said.
 
 "Looking ahead, we are
confident that we will
achieve our financial
objectives for the
year," he added.
   For the fourth
quarter, Accenture
expects net revenues of
$3.80 billion to $3.90
billion and net earnings
per share to be 34 cents
to 37 cents, largely in
line with analysts'
views.
 
 
How to get a slice of the online action – according to McKinsey
 
 We all know that the
dotcom boom is back;
Google's market cap tops
$80bn while
simultaneously putting
the once mighty TV
advertising business
into decline.
   Radio and press
advertising are being
hammered. Dotcom
acquisitions are back in
vogue and hardly a
quarter goes by without
some announcement about
how internet retailers’
sales are booming.
   But can we really
believe it?
   Well now it's been
finally confirmed by the
ultimate authority –
McKinsey. McKinsey says
that U.S. Internet
retailing has grown in
 
US Retailers'
Online Sales ($bn)
 
316395
19988
200490
Source: McKinsey
 working online,”
McKinsey’s research
yielded several lessons:
   Firstly, as ever, a
lot depends on your
margin. If it’s thin
then you have to be an
“efficiency machine” as
McKinsey calls it.
Products such as books,
CDs and second hand
items fall into this
category. The downside
of this business is that
you have to invest in
fixed cost items such as
brand marketing,
innovative technology
and automated processes
to survive, which
necessitates a high
annual turnover - $750m
– to break even.
   Alternatively, if you
have the margin, then
 
 you can become a “Niche
leader,” as McKinsey
calls it. A niche leader
has the margin to build
product specific web
sites and invest in
customer specific
marketing programs. The
result is a much better
sales pitch to these
customer segments in
comparison to the
efficiency sites at the
expense of a much higher
cost per sale.
   If you also have a
store then another
option becomes
available. You can
become a “Traffic
driver”. These are the
companies that use their
web site to drive
traffic to their stores.
Although they sell
 
 product over the web,
these companies primary
objective is to get
customers to their sites
where impromptu buying
will drive up their
total yield on the
marketing spend.
   Of course with every
rule there is an
exception and McKinsey
highlights that some
firms have been able to
become “Triple plays”.
These firms sell both
high margin and low
margin product both on
and off line. However,
their Web sites still
have a unique role in
providing accessibility,
sku or product
information, and updates
about special pricing
and events.
 
 just seven years from $8
billion to $90 billion.
However what’s really
interesting is that the
mighty consulting firm
goes on to tell us how
we or our clients can
get a slice of the
action.
   In its study,
“Retailing: What's
 
 
PA Makes Technology Edge Pay
 
 For most consulting
firms a technology
practice would be an
expensive luxury that
would struggle to
perform in a world
dominated by big systems
integration.
   Being paid by clients
to develop intellectual
property, which you can
then capitalise through
ventures, is for most
firms just a dream.
   Not for PA Consulting
it would appear.
   The whole world woke
up to PA’s R&D focus
when it sold its drug
delivery technology
company Meridica, to
Pfizer last year for
$125m. However it now
seems that this was no
 
 one off. In recent
months, PA has made a
lot more money out of
its technology. First of
all came the
announcement that its
Ubinetics business was
generating revenues of
£24m. Then came the news
that they were selling
its Test and Measurement
division for £46m and
finally we learnt last
month that they are
billing the British
Government £35.5k a day
to advise on the
technology behind ID
cards. Is PA really, as
it believes, in the
“sweet spot of strategy
and business consulting”
where they know enough
about technology to
 
 create solutions that
really work?
   Part of the answer
lies in the decision
made in the last century
to start PA Ventures.
This policy change put
them gave them a vehicle
through which they could
raise capital and hire
staff to capitalise on
the firms IP. However it
also, over time, trained
the senior management in
the difficult art of
venture building.
   Another part of the
answer lies in the
firm’s choice of
project. By focussing on
niche markets where new
technologies can deliver
against unmet needs, the
company is able to play
 
 to its strengths: brain
power, flexibility and
deep understanding of
technology rather than
its weakness available
capital.
   One example of how
this process works is in
the life sciences area,
where PA has taken its
own line on the use of
RFID chips and barcodes
to counter drug
counterfeiting. Rather
than attempt to use RFID
to track the entire
supply chain, PA has
created a system where
drugs are given unique
identifiers and
registered with a PA
database. Then these
drugs are dispensed, in
the pharmacy or
 
 hospital, and scanned
using PA-designed
technology, to confirm
their authenticity. This
system also facilitates
other opportunities such
as manufacture recalls
or avoidance of
dispensing errors. The
technology is being
developed by a venture
subsidiary, Aegate.
   PA has clearly made
technology pay and
should be interesting
for any consultant
looking to combine their
technological prowess
with a bit of business
venturing.
 
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